[Resolved] Indusind Bank — indusind bank - atm transaction issue on 9th mar, 2018

 
2 Reviews
 Rashid Khan3054 on Mar 14, 2018
Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya.
It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. K3054@gmail.com

Thanks & regards,
Rasheed khan.

indusind bank - atm transaction issue on 9th mar, 2018
Complaint marked as Resolved May 10, 2018

Complaint Status


[Mar 14, 2018] IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
IndusInd Bank Customer Care's response, Mar 19, 2018
Dear Mr. Khan,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Updated by Rashid Khan3054, Mar 31, 2018
Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya, done three transaction with one transaction as failure &It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

The Indus Ind Account No is[protected] with Br Code 012.

contact details [protected] & [protected].

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. K3054@gmail.com

Thanks & regards,
Rasheed khan.
[protected]
[protected]

indusind bank - atm transaction issue on 9th mar, 2018
Verified Support
IndusInd Bank Customer Care's response, Apr 04, 2018
Dear Mr. Khan,

We would like to inform you that the said disputed transaction was represented by the Acquirer Bank as "Successful ATM Dispensed Transaction".

Hence, we regret our inability to fund the disputed amount to your account.

Thanks,
Team IndusInd Bank
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Dear Team,

The Indus Ind Account No is[protected] with Br Code 012.

contact details [protected].

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. K3054@gmail.com & call at any time.

Thanks,
RASHEED KHAN
[protected].
Rashid Khan3054's [Complaint's author] reply, Mar 31, 2018
Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya, done three transaction with one transaction as failure &It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

The Indus Ind Account No is 100057031719 with Br Code 012.

contact details 8076839723 & 7027334102.

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. K3054@gmail.com

Thanks & regards,
Rasheed khan.
7027334102
8076839723

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    62%
    Complaints
    1003
    Pending
    80
    Resolved
    598
    phone
    +91 22 4406 6666
    location
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    Indusind Bank - indusind bank - atm transaction issue on 9th mar, 2018