[Resolved]  Indusind Bank — Issued platinum premier card in place of insurance policy

Address:Kendujhar, Odisha, 758034

Sir
My name is Rudra Charan Rout having savings account no[protected] with joda branch (000218), orissa.
One of the sales executive came to me regarding insurance policy on 29 Dec 2016. I have agreed for insurance policy and signed accordingly without seeing the contents. On 31 Dec 2016 I am surprised to see my mini statement that the amount is deducted against issuance of platinum premier card (transaction I'd -[protected]).
When I complained to authority, they assured that they will look into the matter & if the same happened the amount will be revered.
One more thing the name which embossed on the card is also wrongly written (Rudra charan Patra instead of Rudra charan rout ).
I complained for amount refund vide complaint no[protected] date 10th April 2017 over telephone. Nobody contacted me since then, seems like they stopped the process.

Please look into the matter.
Thanks.

Regards

Rudra charan rout
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Jun 15, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
May 12, 2017
Chetandr's response
Very poor
Verified Support
May 15, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We regret for the inconvenience caused. Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

Thanks,
Team IndusInd Bank
Verified Support
Jul 14, 2017
IndusInd Bank Customer Care's response
Dear Mr.Rout,

We wish to inform you that the debit card charges of INR 2, 875.00 has been reversed to your account dated July 13, 2017.

Should you require any further clarification, please feel free to contact us [protected]@indusind.com.

Assuring you the best of our services.

We would be happy to receive your feedback on your experience against the said issue, please click here goo.gl/w77VTO to share

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

Dear Sir
My Loan account number is " GSS00399N"
Last date 06/03/17 i have request but to day is provided later
Guds like bhai lok type behavior please do something
Thank you very much for resolving my issue at the earliest.

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