[Resolved]  Indusind Bank — Lowered cibil score due to indusind bank error

Address:West Godavari, Andhra Pradesh, 534101
Website:Indus Ind Bank consumer finance division

Iam CH RAMASURYA NARAYANA with customer code ART02687H with Indus Ind bank have taken a bike loan in 21/01/2009 and completed my total loan payment on 13/06/2012 .But recently when I approached a bank to avail car loan I have been declined loan due to my low CIBIL score that is affected due to INR 100 loan outstanding of bike loan which I was not aware of . So I went to the IndusInd bank and paid the outstanding amount with a overdue of 3900 INR ON 07/08/2015 and the bank employee said the payment will be updated in ur CIBIL score and hence I will not be having any problem with my scores further.But it's been over one year that I cleared the loan but the payment is not updated on my CIBIL scores and still I failed to avail loan due to low scores . I went to the bank in between requesting them to update the payment but they failed to do so. And I think these guys in IndusInd bank are pathetic and upon my many complaints they failed to resolve my problem . Here iam attaching my mobile number [protected] . Hope u guys understand my complaint n solve .
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Feb 17, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2017
IndusInd Bank Customer Care's response
Hi Sir,

Regret the inconvenience. We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank
Verified Support
Jan 17, 2017
IndusInd Bank Customer Care's response
Dear Customer,

Thank you for your patience.

This is in reference to your query posted on social networking site regarding vehicle loan.

At the outset we apologize for delay in response to your concerns and inconvenience caused to you.

We wish to inform you that CIBIL updation has been addressed and you can view updated CIBIL by January, 23, 2017.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Assuring you best of our services.

Yours Sincerely,

Regards,
Makshab Shaikh,
Social Media Team - Contact Centre Team.
IndusInd Bank Ltd.
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I didn't receive any pass book of my indusind bank salary account no:[protected]. name: thouroijam rajshree. so please kindly do the favor as soon as possible.

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