[Resolved]  Indusind Bank — neft transfer not showing in beneficiary account.

I have done online transaction on 13th July and post that till date beneficiary didn't got credit for same.

My account number[protected]
Amount 12000/-
UTR number INDBH[protected]

Neither beneficiary nor me got back the amount. Post that I have called twice to customer care and also written mail on [protected]@indusind.com

1st complain no is 53468782. which they committed that it will solved within 3 working day.

i got the mail for the same with the Payment Order ID:[protected], which they said to check with the beneficiary bank, which my client did also. his bank tried their level best to trace the transaction but still its doesnt show in his account.

Yesterday again i called up customer care and on second line connected to beneficiary. He has shared his bank statement with me and I cant see amount transferred to him. Its being now more than 10 days and not able to find solution.

Yesterday while speaking to customs care he shared new transaction Id which also I shared with beneficiary and that is also not reflecting in his bank statement.

2nd complain no. 53586186 for which they told me to wait again for 3 working days.

Request you to either credit beneficiary account and reverse back money to my account at earliest.

Attached the bank statement of the beneficiary.