[Resolved]  Indusind Bank — No update on status of credit card application

Back on 8th april 2021 I received call from executive of Indusind Bank (I've saved ID card photo), they offered me LTF credit card and I accepted the offer, I submitted all my documents, there was a verification call immediately on that day from different lady, whom verified all the details.

Then again there were two direct visits, one home visit and one office visit, they collected photos and took my details orally, they also asked names of people in my living area who know me and then submitted some form and then said my application is forwarded and I will receive update soon. (I've took their ID snaps too, they were from 3rd party called "Bilkish Associates pvt ltd"

Then there was another call asking if the verification guys actually visited me, then the lady said that my application is complete and there will be soon update.

My problem is that I've yet to receive any communication on status of the application even though whole week has passed since the home verification. Bank website doesn't seem to have any option to check application status and their customer care doesn't pick up calls.

I'm starting to worry that some random person out there has all my documents and other credit card information and this could be a nasty fraud. I sincerely hope that's not the case but I hope Indusind team can look into this and inform me if this is legitimate process and if yes, status of my application.

Just in case this is a legit thing, I'll refrain from uploading ID's and phone convos, but if it is not, I'll.
My no is
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