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Indusind Bank — payment made to wrong credit card

With reference to the above i hold a indusind credit card no: [protected]. On[protected] i made a payment from my federal bank savings account for amount of rs. 72, 200/- but by oversight i transferred to some other credit card no: [protected] of the indusind bank. So i kindly request you to reverse the transferred amount back to my savings account immediately so that i can make the payment to my card at the earliest.
Card & sender bank account details have been mentioned below:

Sender name: goutham shreyas p
Sender bank: federal bank
Sender a/c no: [protected]
Sender ifsc code: fdrl0002144
Sender branch: mandya branch
Amount transferred: 72, 200/-
Transaction date:[protected]
Transfer type: neft through mobile banking
Transaction ref no: fdrlm[protected]
Card holder: goutham shreyas p
Correct card no: [protected]
Wrong card no: [protected]

Regards

Goutham
[protected]

payment made to wrong credit card

Complaint Status


[Jun 02, 2019] IndusInd Bank customer support has been notified about the posted complaint.
Updated by Goutham96 Jun 01, 2019
After detailing the issue Indusind customercare is not at all serious about the issue and I barely got 1 reply after rigorously calling the customer for 4 days stating to wait till the issue gets resolved without mentioning any TAT for the reversal.
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