[Resolved]  Indusind Bank — Platinum debit card

Address:Bangalore, Karnataka

Previous month someone stolen my debit card so I applied for new one. They told that now you can only apply for a platinum debit card and cut around Rs. 2800/- and given a voucher for 2500.
I opt for yatra.com voucher because I wanted to book my tickets on train, but they didn't clarify me that the voucher will be valid for booking flights and hotels only. And if I am going to book flight ticket on Yatra it is showing Rs 1500 more than other site.
I called customer care they told that they can't change the voucher for taking some other service.

I got the worst experience from this bank.
Was this information helpful?
No (0)
Yes (0)
Jun 4, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

Dear sir,
my name is ashis kumar santra. address: vill.-nalada, p.o.-polgustia, dist- howrah, piun-711414. my pan no. is AZTPS4424N. Loan no.-WMT00381C( AUTO LOAN) of rs. 800000/-, and - WMT00382C ( AUTO LOAN) of rs. 440000/- is showing in my cibil. i never took loan form your company nor appeared as a guarantor.
please clarify.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2164
    Pending
    51
    Resolved
    1319
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information