[Resolved]  Indusind Bank — Regarding personal loan

Address:

Pune, Maharashtra, 411014

I have taken a personal loan from indusind bank on the basis that i will get foreclosure charges as 0% after discussion with an employee of indusind. After receiving the sanction letter it was mentioned as 4%, against which i called the employee again and asked about this..He said the bank has its own internal records and they dont disclose it to the customers and i dont need to worry. I have the entire conversation recorded on my phone. But now they are cheating saying that i need to pay 4% foreclosure charges. Its a fraud bank playing with the customers. I never delayed my EMI with this bank and they are not treating their customes well.