[Resolved]  Indusind Bank — Ridiculous experience from indusind kandivali (w) branch

To,
Indusind bank

Sub : - ridiculous experience from indusind kandivali (w) branch

I bhavin b. jhaveri having multiple accounts (7 accounts family & current account) with your bank kandivali (w) branch. there are 2 queues ie. for bankers and non - bankers for cash exchange, cash deposit and cash withdrawal. i am standing there for 1 1/2hr and in that it came to my notice that indusind kandivali (w) branch are allowing their friends and relatives as a 1st preference. when i was standing in line, the person came after me and finished her transaction within few minutes.
I immediately told to rashmi madam and indusind bank branch manager mr. nilesh shikre about this, but no action or response taken for that. here i am having so many accounts but whats the use of that if you cant give the service and specially at that time when people need your support. you can check the cc camera foot age for your reference for date - 16/11/2016 at 12.45-1.00 pm.
Kindly take some action against such people. people should help but not as their friends/relatives at 1st preference and account holders afterwards. there should be some law, rules and regulation to be followed. this is their duty to help us and manage the crowd. even our pm mr. narendra modi is not giving 1st preference to their family, for him our country, our nation is 1st.
Felt extremely bad about indusind bank services and staff. sorry to inform you that i am forwarding this complain to many peoples like senior officers of indusind bank, may be to rbi, indusind clients, etc.
Thanks
Bhavin jhaveri
Govt approved valuer
[protected] / [protected].
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Dec 18, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
IndusInd Bank Customer Care's response
Dear Sir,

Greetings from IndusInd Bank.

This is with reference to your e-mail dated November 16, 2016, regarding your concern.

At the outset we apologise for the inconvenience caused to you.

We wish to inform you that we are currently coordinating with the respective branch and will revert to you very shortly.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Thanks,
Team IndusInd Bank
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