[Resolved]  Indusind Bank — savings account not closed by bank to charge the customer after a month

Address:Thane, Maharashtra, 421201

Hi,
I requested for closure of my Savings account at IndusInd bank (Dombivli branch) on 18th August'2017.

Account holder's Name: Shama Ahmed
Account No:[protected].

The bank representative asked me to surrender ATM card, cheque books and withdraw balance. Hence, I did the same.

Today, I got a call from IndusInd Bank asking me to pay Rs. 324 for non-maintainence of monthly average balance for August'2017 since they received the request from other branch today.

I informed her that I had placed the request for cancellation on 18th Aug'2017 hence it is not my fault that the account was not closed till now.

I am being harrased for the mistake done by IndusInd bank employees. Please help.

Regards,
Shama Ahmed
[protected]
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Oct 22, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
IndusInd Bank Customer Care's response
Dear Ahmed,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks
Team IndusInd Bank.
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