[Resolved]  Indusind Bank — two wheeler loan completed but documents not yet received

Address:Erode, Tamil Nadu, 638457

I had purchased two wheeler on hypothecation basis with indusind bank Gobichettipalayam branch.I have completed my two wheeler installments on december month, still i have not received Noc and original RC book, if i am asking indusind branch office not properly responding they tells the process will takes maximum 10 days or more you will get your documents. but, still i have not received my RC. the staffs says that my RC book in head office, we dont know how much times takes to receive the RC book from head office. very worst banking services provided by the branch . online loan payment option available but the site not working properly and i have deciding the system for loan amount automatically debited from my bank account that option also failure from the bank .
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Jan 29, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
IndusInd Bank Customer Care's response
Hi Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

i had complained on 17th jan 2018, but you had replied on 22th jan 2018, this is the sample for how your system or service working speed. this is to inform you that i received my documents on yesterday.

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