[Resolved] Indusind Bank — two wheeler noc and form 35 not received.

Abdul Kadar Ravda

from Ahmedabad, Gujarat

Address:

380055

We have purchased Two wheeler in 2011 and it was finance by Indusind Bank Gondal Branch. Rajkot City Gujarat State. We have cleared all the dues and payment in timely manner. We have not received the NOC letter and Form 35 from the Bank. Currently Gondal Branch is closed since last many years, we have reached out to other Branches at Ahmedabad as well but there is no responsible person to answer or provide us with requested documents. We have paid the loan so we should receive the NOC. I have contacted the bank via Email and Phone but there is no effective response on the same. This is something pending since last many years. We need to NOC and Form 35 for our two wheeler that was finance by Indusind Bank.

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Oct 6, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

IndusInd Bank Customer Care's response Dear Customer,

Regret the inconvenience. We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank

Verified Support

Sep 05, 2017

IndusInd Bank Customer Care's response Dear Customer,

This is in reference to your complaint posted on social networking site dated August 31, 2017 regarding your loan account.

We wish to inform you that deal GRG0XXX0H was completed and closed 4.5 years back in April 2013. The No Objection Certificate (NOC) was then sent vide TRACKON COURIER under consignment[protected] on April 04, 2013.

However, we tried contacting you on your registered mobile number 890XXXX770 to ask to collect the NOC but we were unable to establish successful contact with you.

Further, the earlier NOC has by now become invalid and hence we request you to place a request for a duplicate NOC for which:

1) A fee of INR 500/- to be remitted
2) An indemnity to be executed on an INR 100/- non judicial stamp paper.

Should you require any clarification, we request you to contact our bank official Mr. Jatin on [protected] for completing the above formalities.

Assuring you the best of our services.

Thanks,
Team IndusInd Bank

Dec 19, 2017

Updated by Abdul Kadar Ravda Hello,

TRACKON COURIER under consignment[protected] on April 04, 2013. There is no courier received till date. I have already contacted Gondal and Jetpur branch, still, there is no update. Gondal branch is closed since last many years, how you can provide us with that address. Could you please advice when I can get the NOC for my bike, or else I need to move further on complaints level.

Thank You