Indusind Bank — unauthorized fraud transaction

Please note the transactions below
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These transactoins above are fraud and not authorized.
I have blocked the card minutes after i saw the sms alerts.
The customer care executive informed me that these transactions are still in pending state and we will freeze it by blocking the card and reverse the amount.
But for reversal the executive informed me to fill the dispute form which i have immediately did and i got an email that it would be responded to within 3 working days
However i have not received a response.
You can please look at the location at which these transactions took place for further proof.
Its not used in where i usually use the card.
Please reverse the fraud amount asap.
I have already sent the emails so kindly look at them to.
The emails are not getting responded to hence i am complaining here.
Kindly find below the dispute form attached.