[Resolved] Industry Buying — defective product | |||||
Received a defective and non working product (Order 3256813) on 27/12 despatch by industry buying, a complaint was sent on 27/12 itself to the company consumer affair at we care and the company write back on 28/12 at 3 pm from email id ib_cases ujjwal jain asking for photos of product within 24 hrs and the same was submitted by me on 28/12 but till now the company did not reply inspite of many reminders to at least reply. Was this information helpful? | |||||
Feb 27, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 IndustryBuying.com Customer Care's response Dear Customer, Kindly accept our sincere apology for the inconvenience caused to you. We would like to inform you that we have escalated your complaint to our concerned department. We request you to allow bit more time and we will try to resolve the issue at the earliest. Your patience & support is highly appreciated in this regards. Regards, Team IB | |||||
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Comments
I have paid industry buying. Com through online shopping but I didn't receive the Hitachi EB7B Battery - quantity 2.. Order no.[protected]..its been more than 25 days.. they don't bother to resolve the matter..
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