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[Resolved]  Industry Buying — the order has not received

I had ordered an intex irist smartwatch. I ordered this watch on 17th of march. But i didn't receive it yet, it is almost more than a week since i ordered the smart watch. They had mentioned in their site that the order will be dispatched in 5-7 days. Whenever i track my order it is shown to be approval. I sent a message to costumer care of this site too, but there is no response from them. My order number is[protected]

Please help me get my order.
Complaint marked as Resolved 2019-07-20 00:00:19

Complaint Status

[Mar 24, 2019] customer support has been notified about the posted complaint.
Verified Support Customer Care's response Jun 07, 2019
Greetings from!

This is in regards to order 5613176. We're writing to let you know that customer's order was cancelled due to some product availability issue with vendor and same was also informed to customer as well.

Thank you for your cooperative support with us.

Have a good day !!!

Warm Regards,
Customer support
Team IB
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