[Resolved]  IndustryBuying.com — am unable to cancel my order[protected]

Address:8-6-367/3a plot no 102, , Near bhavani temple, Hyderabad, Andhra Pradesh, 500011

I was ordered tail lamps of car on 22nd March till now the ordered .They had mentioned in their site that the order will be dispatched in 5-7 days. Whenever i track my order it is shown to be approval. Talked to custumer care but they responded to 2 to 3 days I was asked regarding the order till now it was showing approval may I know whether the order was confirmed or not suddenly they hanged up the call even i tried for 3 times same thing has happened just now I was trying to cancel my order message has been displayed we cannot cancel your order kindly do the need full I want my money back to my account

G srikanth
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Apr 27, 2019
Complaint marked as Resolved 
I need to cancel my order and I need refund my money back to my account
IndustryBuying.com customer support has been notified about the posted complaint.
Apr 26, 2019
Updated by Gopagoni Srikanth
Dear sir

Kindly take action on my complaint don't mark it as resolve kindly do the needful
Am unable to cancel my order

May 05, 2019
Updated by Gopagoni Srikanth
Sir till now am unable to cancel my order or I didn't get refund my money back to my account or no calls from industry buying. Com

Please don't mark as resolve many of them are facing these issues why they have to cheat the people kindly take serious action on them

May 10, 2019
Updated by Gopagoni Srikanth
Thank you sir I got my money back to my account thank you so much for your service
Verified Support
Jun 07, 2019
IndustryBuying.com Customer Care's response
Greetings from Industrybuying.com!

This is in regards to order 5775310. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that customer order has been cancelled due to some product availability issue with vendor. The refund against cancelled order has also been done in the wallet on 9th May with the transaction id 20190510111212801300168496431061943.

Thank you for your cooperative support with us.

Have a good day !!!

Warm Regards,
Customer support
Team IB
Complaint comments 

Comments

Order No[protected] supposed to be shipped on 24/05 vide Way Bill No SF18109584IB not received till today.The courier Shadowfax is not able to give concrete answer.Reminders to Industrybuying also of no use.It has been disgusting experience and follow up.

Can I know likely delivery date?

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