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[Resolved]  IndustryBuying.com — cancellation of the order no[protected]

Dear sir,

With reference to the above order no we regret to inform you that the product no regent leatherette fabric office chair 542 rsc has been delivered from your end to my office on 1 feb 2018,
But on the same day i was in kolkata and i could not see the finishing of the chair. Today i got to see the chair and total shock looking at the damages occurred on the chair and i never expected this type of quality from your end. Kindly cancel my order and refund my payment of all the chairs immediately to my company account number as below and take back the damaged chair supplied from your end

Account details:
Sunil enterprise
A/c no : [protected]
Ifsc code : orbc0101118
Oriental bank of commerce, koramangala branch
Bangalore - 560095.

We don't want any your pending chairs to be delivered. Kindly cancel all the product and refund the amount to the above mention account number immediately...

Please note the pictures of damage chair will also be sent to you shortly.

Regards,,
Complaint marked as Resolved 2018-04-12 20:59:47

Complaint Status


[Mar 07, 2018] IndustryBuying.com customer support has been notified about the posted complaint.
Updated by Anil Kumar Lingam Mar 07, 2018
Dear Sir,

with reference to the above order no we regret to inform you that the product no Regent Leatherette fabric Office Chair 542 RSC has been delivered from your end to my office on 1 Feb 2018,
but on the same day i was in kolkata and i could not see the finishing of the chair. Today i got to see the chair and total shock looking at the damages occurred on the chair and i never expected this type of quality from your end . kindly cancel my order and refund my payment of all the chairs immediately to my company account number as below and take back the damaged chair supplied from your end

Account details:
Sunil Enterprise
A/C No : [protected]
IFSC code : ORBC0101118
ORIENTAL BANK OF COMMERCE, KORAMANGALA BRANCH
BANGALORE- 560095.

WE DON'T WANT ANY YOUR PENDING CHAIRS TO BE DELIVERED . KINDLY CANCEL ALL THE PRODUCT AND REFUND THE AMOUNT TO THE ABOVE MENTION ACCOUNT NUMBER IMMEDIATELY...

PLEASE NOTE THE PICTURES OF DAMAGE CHAIR WILL ALSO BE SENT TO YOU SHORTLY.

REGARDS, ,
Updated by Anil Kumar Lingam Mar 07, 2018
no one is responding in this regards, called up the customer care nos but no one is answering
Verified Support
IndustryBuying.com Customer Care's response Mar 09, 2018
Dear Customer,

Greeting from Industrybuying.com!

This is in regards to your order 3570202. We would like to inform that your amount has been already refunded from our side with refund transaction id 5aa25d6b3bffa on Mar, 09. The same will get reflected in your account within 4-7 working days from the date of refund.
Thank you for your patience and support.

Have a good day !!!

Regards,
Customer Support
Team IB
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

It's a different parts . Please return my amount

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