[Resolved]  IndustryBuying.com — Customer Care

I would like to complain about the customer care of industrybuying.com. When I called first time the experience was ok. However when i called again the answering machine hangs up customers saying"all executives are busy we will get back to you later" then the phone hangs up and they never get back to the customer. Only after attempting to call them 15 times regarding the progess of my order over a period of 2-3 days I could get to them. They should change their answering machines which puts customers on hold if executives are busy. They should not just hang up on customers like this.
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Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2016
IndustryBuying.com Customer Care's response
Dear Customer, Sorry for the inconvenience, we noted your feedback & we are working on same. Regards, Team IB
Complaint comments 

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i had lodged an online complaint for not supplying the item, req hem to either to deliver he item or refund he amount, for my surprise, the next minute only i received the call from [protected], asking me the details about my debit card, no, exp, cvv no, in order to refund the amount, later i realised some fraud is taking place, so, i did not reveal my cvv no, disconnected the phone, after a while again they called me from another no [protected], enquiring about my debit card details,
hence i came to the conclusion that industrybuying is a fraud co, they are having hand in clove with some, try to loot the public money,
hence forth the public should be vigilant, not to fall prey with bogus fraud cos.
He is the looter and vodaphone and indicom has been also cleared always from looted money from [protected]
I also got a call from [protected]. He said his name is Ravi Sharma and after 10 min he said his name is rohit sharma. He said that I am from Country Club account dept and asking for credit card information.

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