[Resolved]  IndustryBuying.com — different product not dispatched

Address:Emtex engineering PVT LTD Khasra 401-402 first floor.Ghitorni , Delhi., 110030

I am tasveer patel from surat. I placed the order at 18/02/2019 of submersible pump of mobel no 100w/rj/1007-40 in
Industrybuying application. My order number is[protected]. But i received different model no which is 4w7au1a which is downgraded. Many times i request ib but no proper response. I send you invoice copy and produced which i received
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Apr 21, 2019
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2019
IndustryBuying.com Customer Care's response
Greetings from Industrybuying.com!

This is in regards to your order 5446912. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that as per conversation over call with customer he already installed / used that product and now he don't wants to return the product anymore. So case has been closed.

Thank you for your cooperative support with us.

Have a good day !!!

Warm Regards,
Customer support
Team IB
Complaint comments 

Comments

I have booked ecosport titanium car sit cover, through my debit card dated 21/03/19, The amount is RS.1251.00, from Hdfc bank.
We have not received this item.
It is surprise to see that, in ordered item in stetuse Does not show that I have booked the item,
My phone no is [protected].
Email [protected]@gmail.com
The product that was shown is not the same
I want to return this product
I call helping number but they not try to solve my problem

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