IndustryBuying.com — fraud company cheating customers | |||
This is advisory to unaware purchasers. Do not buy anything on Industrybuying.com, otherwise you will lose your money. They either don't deliver or deliver faulty product - that they will never replace or refund. I have ordered safety shoes Order no Order No:[protected] which were delivered of wrong size in damaged packing, I am following up on my return Request ID REE2DC271421 for more than 2 months, but they are sending same copy paste message - basically delay tactics. Their one single call centre number never connects. Was this information helpful? | |||
IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jun 15, 2019 IndustryBuying.com Customer Care's response Greetings for the day !!! This is with regard to customer order 5772861. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that we are providing seven days return policy in wrong product case post order delivery. We have not received any images of the wrong product on our mail id within the policy. Now we are unable to entertain in this case. We are requesting you to visit given below link:- http://www.industrybuying.com/promotions/return-refunds/ Thank you for your cooperative support with us. Have a good day !!! Warm Regards, Customer support Team IB Verified Support Jun 21, 2019 IndustryBuying.com Customer Care's response Greetings from Industrybuying.com!This is in regards to customer order 5772861. Kindly accept our sincere apology for the inconvenience caused to you. We're writing to let you know that our complain team is not working on return request(online complain) because of some technical error we are not receiving complete images from customer's end. Customer has to call us on our customer care number or has to drop an email on our customer care email id within the return policy. So we are not entertaining in this case as the customer has not shared the complete images within the policy. Thank you for your cooperative support with us. Regards, Team IB | |||
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