[Resolved]  IndustryBuying.com — irresponsible behaviour in negligence

Address:South West Delhi, Delhi, 110030
Website:www.industrybuying.com

I booked 02pcs bosch drill machine with order id: 2156325 dated 30/june/2017 which is not dispatched till date 16/july/2017 & after contacting several time to the industry buying customer care they only give false commitment each & everyone tat the mtrl will be dispatch ed in next 24hrs. But it is not dispatched till date, it's a useless and fake portal which doesn't have control on there vendors and doesn't provide correct info about orders. Industry buying only mentally harass it's consumer. I highly suggest not to visit and buy things from fake portal "industry buying"
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Aug 27, 2017
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

We really apologies for all the inconvenience caused to you. We would like to inform you that we have escalated your case to our concerned department. Please be assured, we are working on your complaint & surely update you on this asap.

Regards,
Team IB
Jul 17, 2017
Updated by [email protected]
Dear Team IB,
Now don't need to do anything because yesterday (16/07/17) I booked the same goods from Amazon and today (17/0717) it's already dispatched, i am really bucked up with ur services and make sure that Will never come to buy anything from industry buying and also make sure that my friends, family and any person not get trap in pathetic service of Industry Buying.
Verified Support
Jul 23, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

We deeply regret for all the inconvenience caused to you against this order. We would like to inform you that we are a Market Place company and dependent on the Vendors for the fulfillment of the Orders, however we understand that it you had an unpleasant experience. Please be assured that we would try our best to improve it in the future.

Regards,
Team IB
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    IndustryBuying.com Address
    Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
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