[Resolved] IndustryBuying.com — No stock of product with industrybuying - but still advertised on website | |||||
Succumbing to the heavy discount offered by industrybuying.com. I ordered a laser measuring device (Order no.1197829). Website showed standard shipping time of 5 to 7 days (Remember - this is not delivery time; only time taken to ship the product). After waiting for 12 days with no news about when it is going to be dispatched, i finally cancelled the order. Meanwhile, even without shipping the product, company processed my payment method by emi. Now, without receiving the product, i am expected to pay interest on my emi and service tax on the interest. Customer care is saying, we will reimburse the full amount of the product, you have to deal with your bank to cancel the emi. Sincere advise to consumers - buy from somewhere else. This is a bogus company who takes your money, retains it for sometime without shipping the product, earns interest on your amount and then cancels your order. Was this information helpful? | |||||
May 17, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Nov 15, 2016 IndustryBuying.com Customer Care's response Dear Customer, We really apologies for all the inconvenience caused to you. We would like to inform you that product availability is governed by vendors. if vendor doesn't have it we have to cancel order. We are working on system where product will automatically become out of stock based on vendor input. Thanks ! Team IB | |||||
 3 Comments | |||||
Comments
This bogus company has not refunded my money despite cancelling my order (Order no.1197829) on 14th Nov 2016 (due to non availability of product). This means that for 26 days, they earned interest on my amount. They are earning BLACK MONEY on my WHITE MONEY. Meanwhile, I still have to pay interest on my EMI- for a product WHICH I DID NOT RECEIVE !!!
Customers please watch out. IndustryBuying offers heavy discounts compared to other e-commerce websites. They will try to trap you by their false advertising-- BUT THEY DON'T HAVE THE PRODUCT!!!
This is a fake e-commerce site. I challenge this company to TAKE ME TO COURT for defamation. Come On, IndustryBuying.com enough of your rhetoric- "We apologize for all the inconvenience caused to you" nonsense.
Customers please watch out. IndustryBuying offers heavy discounts compared to other e-commerce websites. They will try to trap you by their false advertising-- BUT THEY DON'T HAVE THE PRODUCT!!!
This is a fake e-commerce site. I challenge this company to TAKE ME TO COURT for defamation. Come On, IndustryBuying.com enough of your rhetoric- "We apologize for all the inconvenience caused to you" nonsense.
Industrial buying online team takes the order. Cancels the order after few days without any reason. Simply sends a mail for inconvenience.
Most irresponsible e -commerce agency in the market. My order cancelled twice.
Most irresponsible e -commerce agency in the market. My order cancelled twice.
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
Worst of worst e-com site in india E-com space... But don't worry this company will close down soon.. It has cheated so many people, including me.
And about IB consumer care, hahaha most worst part of company, consumer care executives are trained by best HR, just to talk, not to work..
This executives are talkative parrot, not active human being..