[Resolved]  IndustryBuying.com — Order booked but not delivered

Address:110075
Website:www.industrybuying.com

Dear Sir, I booked ORPAT OCH 1270 2000 Watt Convector Heater on 1st of January 2016 order id 368962, they told me that it will delivers whiten 7 days but still not deliver. I talk to customer care many time but no result, they told me that it will delivered in one or two days. I am still waiting, I told him that if you can't deliver these item please mail me clear so that I can purchase from market but they told me that it's in process. I booked this product second time. last time I booked same product order id 347923 on 21 Dec 2015 but after several time follow up on 4th January 2016 Industrybuy mail me that they can't send me the order. after a phone discusses they told me that again order and I ordered again. But still same problem. 1. I wait for this product approx one month. 2. many time I called to Industrybuy customer care. 3. mentally harassment by Industrybuy 4. this product use in winter and more than 50% winter over due to this product. Please help me... I am going to log case Consumer court also. I want my product ASAP, if not delivered in 3 to 4 days I will submit the case to court. I have all mail proff and invoice of booking. Regards, Santosh Singh [protected]
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Jan 19, 2016
Complaint marked as Resolved 
Dear Sir, You cancel my ordered on 19-01-2016 12:35:24 after this complaint. 1. why you cancelled my orders? 2. if you have not available the product why you book. 3. you wast my time, I wait for this product from 19 days. 4. if you not deliver this product I will complaint to consumer court. 5. please give me proper reason that why you cancel the order after 19 days? regards, Santosh Kumar Singh
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2016
IndustryBuying.com Customer Care's response
Dear Customer, Apologies for the inconvenience, As we have checked your order, Its already cancelled as per your request & we again apologies that we are unable to fulfil your requirement. Regards, Team IB
Complaint comments 

Comments

very bad Experience

Dear Sir,

You cancel my ordered on[protected]:35:24 after this complaint.
1. why you cancelled my orders?
2. if you have not available the product why you book.
3. you wast my time, I wait for this product from 19 days.
4. if you not deliver this product I will complaint to consumer court.
5. please give me proper reason that why you cancel the order after 19 days?

regards,
Santosh Kumar Singh

Dear Sir,
I have never requested for cancel this (ORPAT OCH[protected] Watt Convector Heater) order. when I booked this product this product price is Rs. 691.60 + TAX. currently its price is Rs. 1458.00 + Tax .

due to price is hike he is not ready to deliver the product. But I want my product which I booked on amount of 691.60.

IndustryBuying.com IS SITE OF CHEATER AND FRAUD. I never told him to cancel the request.

Regards,
Santosh Kumar Singh

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