[Resolved] IndustryBuying.com — [Order ID: 1011136] Incomplete item delivered

Shekhar Divadkar

from Panaji, Goa

Address:

403002

The orderd has been delivered but one part is missing. If you take a look at the snap that is attached & is a part of the packing box holding the item ordered, you will see a piece starting with a green part, followed by a yellow pipe & nozzel at the end. This part has not been received in the delivered consignment. Without this the unit does not function & is useless.

I would like to request that this piece left behind be sent across to me at the earliest.

Kind regards,

Shekhar Divadkar

M - [protected]

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Nov 17, 2016

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

IndustryBuying.com Customer Care's response Apologies for the inconvenience caused to you.

This is in regard to your order 1011136.

We're writing to let you know that we have already escalated your complaint to our concerned department. We're working real hard to sort out this issue as soon as possible. Thank you for your patience & support in this regard.

Have a nice day !!

Regards,