[Resolved]  IndustryBuying.com — Order not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:www.industrybuying.com

• Dear Sir, I booked BNC Connector three unit on 06th February 2016 and made online payment. order id 437926 they told me that it will delivers whiten 7 days and today is 10th day from order booking date but still not deliver. I talk to customer care many time but no result, they told me that it will delivered in one or two days. I am still waiting, I told him that if you can't deliver this item please mail me clear so that I can purchase from market but they told me that it's in process.

They dont have the inventory but they are putting it on their portal and taking the order for which they are unable to dispatched the confirmed prepaid order. 1. I wait for this product for 10 days. 2. many time I called to Industrybuy customer care, but never correct information received. Please help me... I am going to log a case in Consumer court also. I want my product ASAP, if not delivered in 3 to 4 days. Regards, Keyraj Sharma
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Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2016
IndustryBuying.com Customer Care's response
Apologies for the inconvenience, Your order has been dispatched from our side through Delhivery and you may track your order, Your tracking no. is S[protected] Thank you for your patience, Regards, Team IB
Complaint comments 

Comments

I was booked a reliance chainsaw on 2nd February 2016 and order id no. 432120 but industrybuying not dispatched till now. I tried called the customer Care can't pick up the called.
So, I would like to know the correct information about my order.
Sorry, my order Id no. is 423120 not 432120
Dear Sir,

We regret the inconvenience caused.

As per your request we had cancelled your order and also done the refund for the same.

Regards,
Team Ib

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    Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
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