[Resolved]  IndustryBuying.com — product not delivered and no response from industrybuying.com

Address:

600096

Order item: bosch d-tect 150 max. Detection 150 mm wall and floor detection scanner
Order date : 14 jun 2019 14:48
Amount rs: 52379.00
Order no:[protected]

We received an email that the item was despatched through fedex with tracking number. Then later an email came that the item has been delivered.

Upon checking the fedex tracking sheet shows the item was in udaipur it's delivery vehicle at 11:12 am and delivered in chennai at 4:05pm (In a span within 5hrs! - which is practically impossible.) and delivered to wrong person.

Upon following up with indutrsybuying.com, there was no feedback either through email or phone. It's very disappointing.

We seek the company to cancel the order and refund the amount.