[Resolved]  IndustryBuying.com — products not received

Website:www.industrybuying.com

The items i ordered from industry buying. Product: 1. Copper pipes for ac, order no:[protected].
2. Decorative ceiling fan with light, order no:[protected].
Ordered but no update and when called the automated message says press 4 for customer service. When i pressed 4 it gets disconnected and i tried this more than 100 times. The others transfer the call but again it gets disconnected 100 times. The baseline is don't buy from this useless site. The organisation is not at all fit to be in the business. It is just waste of time waiting for the order and no intimation what so ever. Still waiting for my stuff but no reply from industry buying after sending emails couple of times. # cannot change so be careful and buy from some other legitimate sites in the market.
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Dec 3, 2017
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
IndustryBuying.com Customer Care's response
Dear Customer,

Kindly accept our sincere apology for the inconvenience caused. We would like to inform you that we have escalated your case for both the orders to our concerned department and will update you shortly on this.

Regards,
Customer Support
Team IB
Complaint comments 

Comments

Dear Team,

Please do the needful. this is fully cheating with us from industry buying.

Product already return but no return my money.

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