IndustryBuying.com — Refund not received against order cancellation

Address:New Delhi, Delhi, 110017
Website:www.industrybuying.com

I placed online Order on Industrybuying.com and paid the full amount through credit card.
Order ID: 774886 & 778332.
But, as I did not received any shipping intimation from them and unnecessarily delaying the things after several reminders, I cancelled both the orders.
They are supposed to refund me the amount (INR 1, 177.00 & INR 1, 116.00), which they are not doing.
Please resolve the issue & take action to get my money back
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IndustryBuying.com customer support has been notified about the posted complaint.
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you r right, thanks...
Dear Customer,

We really apologies for the inconvenience caused to you.
We would like to inform you that we have already done the refund agaisnt your cancelled order's. Below mention is the transaction details.

1) Transaction no. [protected] (against order 774886 )
2) Transaction no. [protected] (against order 778332 )

Thanks for your patience and support in this regards.

Regards,
Team IB
Dear IB Team,

What do you mean by "we have already done the refund".
The same has NOT reflected back in my account.
I have not got the refund.
Dear Customer,

Regret for the inconvenience caused.
We request you if you still not got the refund kindly coordinate with your bank and send your bank statement on our mail id. [protected]@industrybuying.com. As we have already done the refund & also share the transaction details as well.

Regards,
Team IB
Thank you - Refund reflected in my account.
I bought the texmo taro water pump on june25. They told it will ship within next 7 days.But i think so it was not shipped right now.i completed my payment also.
Hello, i order Ceat Milaze Tyre before 10 days, But still this order is not processing, Customer Care Agent say you order will process in 4 to 7 days. Not Happy...Never buy from this website
Dear akshat,

We apologies for the inconvenience caused to you.
We request you kindly let us know your order id. so that we may investigate the issue for inconvenience caused and try to resolve it at the earliest & assist you better.

Regards,
Team IB

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