[Resolved]  IndustryBuying.com — return order #[protected], not working

There is no proper response to the email sent to [protected]@industrybuying.com for return order #[protected] which is either broken inside / not working. I have submitted all requested photos in the email from my id raksh. [protected]@gmail.com and it's been over 3 days now without a response.
The customer support of industrybuying is so bad, no response to emails in time and their customer care number never connects. They just want to ignore and take the customer for granted. They don't value the customers money spent.
I have already had some small bad experiences but this one is hights for a product of around rs. 8000.

Regards,
Rakshith m