[Resolved] IndustryBuying.com — solar panel warranty | |||||
Mere name deepak sharma from modinagar district ghaziabad hai. Mane online industry buying (Company name emtex engineering pvt. Ltd.) ko two solar india ke panel jin ke warranty 25 years hai company ko order keye tha jiska order no.[protected] dated 24.04.2018, ek panel ka price 8306/-hai. Ye panel mujko 27.04.2018 ko received huai mane panel installed kra leye panel shai kam kar rhe thai lagbhag 10 din tak, 10 din k baad solar charging me problem aane lge mane indusrty buying me custmor care me baat ke tho unhone btaya ke warranty to jis company ka product h whe se melege or solar india ka number btaya, mane solar india me mr sudeep garg (Mobile number [protected]) sai baat ke to unhone mujse panel ke picture what's up per mange mane send kar de picture dek kar unka reply aaya ke sloar panel humare brand ka nhe h or phone per btaya jis time ap ko order received hua tha humne us k baad panel sale keye thai industry buying ko, company ne ap ko humare panel sale nhe keye isleye hum ap ko koi warranty nhe de skte fir mane industry buying care me mail ke or phone per baat ke to reply aaya ke humare police ke hesab se hum kuch nhe kar skte ap within 7 days me humko btana chaiye tha Sir pls btaye warranty kha se melagi Was this information helpful? | |||||
Jul 4, 2018 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jun 01, 2018 IndustryBuying.com Customer Care's response Dear Customer, Greetings from Industrybuying.com! Kindly accept our sincere apology for the inconvenience caused to you. We regret to inform you that we haven't received your complaint within the policy period so, we are not able to entertain your complaint from our side. We request you to go through the link once mentioned below. Link- http://www.industrybuying.com/promotions/return-refunds/ Thank you for your patience and understanding in this regards. Have a good day !!! Warms Regards, Customer Support Team IB | |||||
 3 Comments | |||||
Comments
Sir mane solar panel ka order keya tha mujko mil b gya, panel working b kar rha h, mujko panel return nhe karna h or na he refund chaiye, mujko sirf product ke warranty chaiye 25 years ke, warranty kha se melage
Reply
Industry buying say hum electric welding machine kharidna.order no[protected]
Date-24/06/18
ISS machine calaya nahi.hum customer service Ko bar bar phone Keya lakin koye sahayata milta nahi.
Please problem Ko Samadhan ke jeye.
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Date-24/06/18
ISS machine calaya nahi.hum customer service Ko bar bar phone Keya lakin koye sahayata milta nahi.
Please problem Ko Samadhan ke jeye.
We had purchased 2 nos. of hydraulic jack which required order product dia-mention is closed hight 230cm or 2300mm but delivered product dia-mention 24cm or 2400mm. so due to over size of product specification is not usable.
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