[Resolved] IndustryBuying.com — still not solve issue of canon printer lbp 2900

Uday Mohite

from Mumbai, Maharashtra

Address:

400028

I buy canon printer from industrybuying.com 2900b at 9-9-2017 order no.12571701
It delivered on 20th sept.. After installation printer was not working. After complaining, wenever canon engineer checked they said that printer was jam.. Nd there is some part is totally not workinng so should changed the printer.. After all. I take report from him and attached here
So please provide new printer.

+3 photos

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Nov 18, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We really apologies for all the inconvenience caused to you. We would like to inform you that we have escalated your case to our concerned department. Please be assured, we are working on your complaint and surely try to resolve this issue at the earliest.

Regards, ,
Team IB

Verified Support

Oct 16, 2017

IndustryBuying.com Customer Care's response Dear Customer,

We would like to inform you that as per the job sheet shared by the technician there was a problem of paper jam in the printer which is fault by customer, so in that case we are not able to entertain this complaint.

Regards,
Customer Support
Team IB