[Resolved]  Infibeam & Book My Packet — Non Delivery of Item

I had booked a Prestige Gas Stove online from Infibeam on EMI basis on the 2nd June 2014, as per the website the item was dispatched on 3rd Jun 2014 through Book my Packet. Till date there has been no delivery, i've mailed and also have contacted the customer care of Infibeam every time i 'm told it will be delivered the next day. They are also not telling me the courier company's name through which it has been sent, the Book my Packet website has no contact numbers where i can follow up with them as they are not reverting to the email's i've sent. My payment has been deducted and still have not got any revert from either of the company's The following are the details: Infibeam Order Id: 13143247 Courier Trackng Id: 95040347 Courier Service: IBL Tracking Code: IBDELMAH716255BB10 Mohanish Bhadange [protected]
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Jul 2, 2016
Complaint marked as Resolved 
Please do not call on the number provided as that is not the BOOK my Packet number
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Order Confirmations

Hi! RAJASHEKAR
Thank you for shopping with Bag it Today.
Your Order ID is:
33905775 Mode of Payment:
Net Banking SHIPPING ADDRESS
RAJASHEKAR,
H NO 03-05 SRI RAM NAGAR KHANAPUR DIST ADILABAD PINCODE 504203,
ADILABAD, 504203,
Phone No.- N/A,
Mobile.No.-[protected]
Total Paid Amount: Rs 548/-

YOUR ORDER SUMMARY
Product Name Price Quantity Shipping Expected
Dispatch Date Order Amount
Columbus Shoes - Green Rs 499/- 1 Rs 49/- 17-Jul-2014 Rs 499/-
Subtotal: Rs 499/-
Shipping Total(Shipping + COD Charges): Rs 49/-
Reedeemed Credit: Rs 0/-
Promo Code/ Gift Voucher Discount: Rs 0.0/-
You Saved: Rs 0.00/-
Total Paid: Rs 548/-

• From the date of confirmation, kindly give us 2-7 days for processing your order.
• We will communicate your dispatch details through an Email and SMS.
• At Bag It Today, it is our endeavour to bring you the best products at the best prices.
• For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id.
• *Conditions apply. Offer valid till stock last.
Same problem with me also
I did not get my product
There is no phone number to contact
I have booked Samsung galaxy grand 2 (white) from infibeam.com on 6th August(order number[protected], on 8th I got an email that item has been shipped with tracking code(courier service IBL) : I BAHMGNF56405430A, Tracking said shipment information received at Infibeam logistics and further up to 12th there were no updates. Then I wrote an email to them after which the tracking said package received at Ahmedabad. Then again upto 18th there were no updates- again wrote an email. Then there was an update : Outscanned To Logistics Partner Facility ( Book My Packet[protected]. after that there are no updates.. either at infibeam logistics or at www.bookmypacket.com. One of the customer care executive actually lied to me saying that the item has returned back to Ahmedabad. This I got to know after 48 hrs of waiting as he asked me to.
there are no updates at bookmypacket.com, there is no phone number to contact the courier on their website and there is no response from the email id they have given [protected]@bookmypacket.com, just now I called the infibeam again and taken the phone number of bookmypacket.com they are having lunch and asked me to call after 15 minutes!!! huh.. I would never buy anything from infibeam.com again and would never recommend any one as well!!!
I am also facing the same problem, tracking status says shipped on 3rd Nov, but still no sign of it, I complaint to Infibeam customer care, but this people are hopeless. And there is no way to contact courier bookmypacket guys..

I suggest never buy anything through Infibeam.

[protected]@yahoo.co.in
sumathi
I am very unsatisfied this service because no proper info about the status, very late delivery i placed an order in the snapdeal at 18th march not recived yet at this time also update my status at 21st, and no contact number thay given only the email address,
I am very unsatisfied this service because no proper info about the status, very late delivery i placed an order in the snapdeal at 18th march not recived yet at this time also update my status at 21st, and no contact number thay given only the email address,
I have not yet recieved the below mentioned product till now.
order No.66794245
PU Shot Stylish Slippers
Code: 6164932
Options: Shoe Size: 10
Price in Clues Bucks: 129
Merch Ref: FTSLlottoKBRV
kindly verify it and do the needful
P J Chacko
I have not yet received the below mentioned product till now.
Shopclues order No.75280902, Book my packet shipment number:95985425
Topware Lunch Box(Check design)
Price in Clues Bucks: 160
kindly verify it and do the needful
Kiranmayi
dear team
i ordered 26-nov and yet my order is hang in your operation facility from 10.days. what is this redicules courier service my tracking id is bookmypack.[protected]. please send it by speed post


khursheed ah pincode 193502
i have not yet received the below mentioned product till now.
Shopclues order No.75280902, Book my packet shipment number: 77443306


bakvas bookmypocket and shopcluse
Dear sir,
I have booked a power bank on 22/02/2016 the company has ship the item through the Book My Packet courier service but I have not received the parcel till yet plz give me the right way what can I do next.
Shipment Number: 96183019
Pickup Date: [protected]
Shipper Reference: S[protected]
Current Status: Packet In Transit
Delivered on:
www.bookmypacket.com
BMP e-Group Solution PVT Ltd
Khasara No.7/7
Mahipalpur
Delhi -110037
contact :[protected]
96582126
I haven't got any parcel till now BT Shopclues messaged me n informed That it is delivered.it didn't reach me help tracking I'd 98027977 from book my packet.order I'd is11086835.help
Sabse Ganda service, bookmypoket ka 2 month se dilevary nahi diya hai, Apne pass courier ko rakaha hai.choor company hai.

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