InFocus — Delay in receiving infocus m810

Address:New Delhi, Delhi, 110058
Website:www.infocusindia.co.in

My Infocus M810 phone purchased in November 2015 was given for repair on 19th October 2016. It has been 3 months and 4 days today and phone is still not repaired.
It looks very obvious that the phone cannot be repaired as parts are to arrive from Chennai and there looks to be no help from them.
On calling Infocus customer support multiple times - repair assurance and extended repair date are the only things being provided in the name of service.

I am a student, and i have been too patient but i cannot see any help from the service center or customer care.
they have been saying " MAM WAIT FOR 10 DAYS, YOU WILL GET THE PHONE OR WE WILL PROVIDE THE PARTS"
But 3 months have already passed !
Please Help !!
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InFocus customer support has been notified about the posted complaint.
Jan 23, 2017
Mahesh Lenka's response
it is not showing keybord for texting
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It is to showing keybord for texting

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