[Resolved]  Infrastructure Development Finance Company [IDFC] — Redemption amount not credited to my bank account.

Sir,
Even after submitting all details: PAN & Bank account details, cancelled cheque etc to their link, payment not credited to my account by IDFC.
Name- Sukhvender Pal Singh
IDFC Infra Bonds, Tranche 2
Maturity date- 21.02.2021(10 years)
Folio no- IDB0221942
Reference no- ID[protected]received after submitting details to link sent by IDFC & K Fintech)
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Mar 26, 2021
Complaint marked as Resolved 
Company says that they have sent maturity amont via Aviral Logistics on 22nd February, 21 but it never reached to me.
Infrastructure Development Finance Company [IDFC] customer support has been notified about the posted complaint.
Mar 26, 2021
Updated by sps7961
My complaint not reolved yet. Company never replies my mails. Only thing they are repeatedly saying is they sent maturity cheque through Aviral Logistics on 22nd February. More than one month passed but no delivery.
Why these persons do not send it by Speed Post ? IDFC sent me link to update bank details which I immediately did.
IDFC is using my hard earned money for more than one month.
Complaint comments 

Comments

In spite of trying repeatedly step-by-step submitting required information and e-documents to the given link for uploading bank details, error message is displayed.

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    Infrastructure Development Finance Company [IDFC] Phone
    +91 44 4564 4000 (Regd. Office)
    +91 11 4331 1000 (New Delhi)
    +91 80 4344 8000 (Bengaluru)
    Infrastructure Development Finance Company [IDFC] Address
    KRM Tower, 8th Floor, No. 1, Harrington Road, Chetpet, Chennai, Tamil Nadu, India - 600031
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