[Resolved]  Ing Vysya Bank — Harrasment in the sanction of Personal Loan

Address:

Hyderabad, Andhra Pradesh

Sir, This is Praveen, I applied for a personal loan due to an urgent financial requirement, mainly to pay the outstanding credit card bills. After a month of long processing, I got a message that PL has been sanctioned on my name. I felt happy, so that I can get rid of CC bills and other PL get cleared, and I thought I will have a single affordable EMI. There started my struggle, INGBank employee has sanctioned me with two DD's in favour of other finanance where I have an existing loan, and other one for clearing one of my credit cards. The problem is they issued a DD of 20k /- less amount to close the existing loan, and they want me to clear these first and to produce the receipt's to them, so that they can saction other DD of actual cash loan amount. As I could not adjust 20K in the current month budget, I could not clear existing loan, as a result I did not get the Loan DD. In this process I have been gone through many struggles and harrasments due to improper response and no proper communication, and they insulted me at their best by saying if you cant adjust 20k now, how can you pay the EMI's. I have a very good track record of paying EMI's and CC bills. I lost it by this long processing. I dont want some one else to suffer in such manner. So I request you to take appropriate action on ther concerned employee. Employee name is Carolina, and mail id is carolina.[protected]@ingvysya.com. Thanks, Praveen