Inkgrid — bedside table

Address:

Malad, 400064

This is in reference to the shipment received for the order id - doc_[protected].
I received the order 16 days late and in spite of that it is not the same as was ordered.

1) color is incorrect - as per the order, the color for the drawers as shown in the picture was white, light grey and dark grey, but what was received was all drawers of silver color.
2) the quality of the wood used is not good - there is wood powder coming out from a lot of places.
3) the drawers are not opening smoothly. Overall a c class product made form waste plywood.

Despite our several follow up we have not received any response. I have not come across such pathetic ecommerce company till now.

While placing order and for payments you people are very active and keep on calling. When it comes to complain there is no professionalism to reply and resolve it.

We buying furniture to use it not keep it as show piece. If your company is not capable to make what they promise then don't sell it to customers.

As you may see below we had registered a case bearing registration no 1219180 in the consumer court. They have urged us to do a legal case and now we are filling the case. And i will make sure you pay a price for it.


Kindly take back the table and refund the entire amount of rs. 7918 immediately with interest amount.

Thanks & regards,
Ishan jhaveri.

(Note i have attached the last response from company)