[Resolved] Inkgrid.com — ergonomic chair black color by emperor

prasanta_b

from Noida, Uttar Pradesh

Website:

www.inkgrid.com

I have ordered for smart ergonomic chair by emperor in black color order id 279609 and paid rs 2772. I did not get the item for about 1 month. Finally, one item was delivered which was not emperor make, a wrong make, poor quality, with broken arm. The item is not usable at all. I am enclosing images of the item received. No assembly was provided. Very poor packaging was there.
I have already reported this to your support number [protected] and as per discussion sent all images in the whatsapp on 7th october. So far i have not received any response.
Please arrange to send replace the item or refund asap.

+5 photos

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Jul 25, 2018

Complaint marked as Resolved

Inkgrid customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2018

Inkgrid Customer Care's response Dear Customer, The product has been delivered way back. The product issues is related to cost of product. We have much wider range of products covering all price point. The vendor you choose has quality products at very very affordable price. A product priced at Rs 2772 has 18% taxes included + shipping charges + Rs 450 installation charges. We have tried to provide you the best item in the most competitive price range.

We will request you to consider this and remove the complaint or mark the complaint as resolved.

Best Regards,
Inkgrid Team!

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Comments

prasanta_b

from Noida, Uttar Pradesh

It is absolutely unacceptable comment from inkgrid after more than 9 months of raising the complaint. I have not been able to use the chair for a single day since purchase. It is the worst online shopping experience I had so far. This site should be banned. It is simply cheating the customers.