Inkgrid — endless delay in delivery - fraud promises on website

Address:	New Delhi, Delhi
Website:	www.inkgrid.com

Firstly, do not order from this website especially if you trust delivery timelines that they mention against all of their products. If they ask for full payment please pay via credit card and not debit card or net banking payment so that you can later reverse your payment to them by explaining the frawd to the credit card company. Else take it on cod else your money will be stuck with them and they will simply not respond to 100s of your calls or emails to them.

I had ordered a coffee table (Order confirmation and payment receipt of rs 15390/- screenshot attached) on 8th nov 2018. The website mentioned “6 day rapid delivery.” it has been more than 30 days now and there is no sign of delivery inspite of full payment having been done. They never answer any of the 3 customer care numbers listed for order updates. We had to call atleast 50-100 times in a day and select the “buy new product” option on the automated ivr only then someone answers very very rarely like once in 400-500 attempts. Then they give you false delivery dates and the product never comes. No response to email follow ups - nothing.

We’re so frustrated that we’re now going to file an fir against them and also complain in the consumer forum and cyber crime to # down this website.

We should’ve ordered the same product on pepperfry or urbabladder at a 3-4k premium cost so that we could’ve atleast been spared of this mental and physical harassment by this accountability-less organisation.