Inkgrid — item not delivered

Address:

New Delhi, Delhi, 560097

I ordered downing teak wood sofa set (3 + 1 + 1) in natural teak finish by finesse from inkgrid.com on 21/11/2019. My order number is 282424. They have promised to deliver the order on or before 5th of december. Since yesterday i have been sending emails to find out the status of my order. But they are not responding to my numerous emails. So i hereby registering the complaint to cancel the order and refund the money which i paid through credit card