Inkgrid — undelivered product and not replying emails/calls

Address:Rajkot, Gujarat, 360005

I ordered a floor lamp long ago worth 5200+₹. Please find the shared photographs of my order and payment details.
Inkgrid not replying to any emails and also not picking up the phone calls.
Its been a long time i am trying.
They are not even processing the refund if they failed to process the order.
Order#281276

Either refund my money or share shipping details of my product. I will track ti and will be surely file complaint again if not resolved.
+1 photos
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    Inkgrid Phone
    +91 99 9913 2132
    +91 70 4247 0104[New Product Inquiry]
    +91 11 4902 7732
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    A11 Kirti Nagar, New Delhi, Delhi, India - 110015
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