[Resolved]  Innobuzz Knowledge Solutions — Non Qualified staff and False Promises

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New Delhi, Delhi

Hello, I am a working mother and an MCA, I am working as a computer teacher in a school, due to some circumstances, I had to take break from school and sit home to look after my son. I was looking for ways to earn money sitting at home, so I thought of joining Innobuzz, rajdhani enclave / preet vihar branch of Delhi for Digital Marketing Course. I had 2-3 months in hand to do this course and as per Innobuzz councellor this course could get completed in 1.5 months. They charged me Rs. 8427/- for this course and according to them they have given me discount on amount 10, 675/- and now I have noticed that on your website it is even less i.e Rs.6235/- Till date they could not get my course completed, now I have resumed back my job, and my course is still incomplete, I have so many queries from the course and I am really frustrated with Innobuzz services. Innobuzz at Rajdhani Enclave don’t have 1. Non Qualified staff, 2. Fraud material (ie one booklet with printouts of slides ONLY) and a CD with attractive covering(that was not working) and twice I got it changed and both the times it didn’t work… 3. They even don’t go according to the chapters they have mentioned in the brochure. 4. Rajdhani enclave branch promised that they will give live project that was also False, they could not provide a simple live project for SEO training 5. In between the course their faculty left the job, they said that he didn’t return from his house because some emergency happened but actually the reason was that there faculty didn’t know the last “PPC” part of the course they were out of stafff, they told me they'll arrange the faculty within 2-3 days, after one week, no response and when i suddenly dropped in, they gave me option to either go to pitampura, that is another corner of Delhi or wait more.. I could not go that far 6. After 3 weeks they arranged faculty for PPC, named Durgesh Gupta, but he was naïve and fresher, he could not teach I got so frustrated after his teaching, he himself told me that he don’t have back ground of training, and he finished PPC within 1 and half hours with me…he knew ppc as much that somebody have learned or did bit of trial and error himself and that too long way back…that clearly means he is not professionally trained and has bit of knowledge, he could not answer my queries and insisted that what I am asking is out of course… I challenge if he could explain a single word in PPC to somebody, when I told the concern councellor, she asked for another week to get him trained then she said he will teach you again. I cant bear that anymore, I feel cheated and my money which I arranged with difficulty is gone. Now I am calling center, they are not taking my call. Please, I want them to return my amount, as I am not at all satisfied with Innobuzz faculty. I would appreciate your action in this regard. Thank you