Inox Leisure / Inoxmovies.com — Cancelled show without refund

Address: Raghuleela Mall, Vashi, Navi Mumbai

We booked three tickets for Maharaja (Tamil) Movie at Raghuleela Mall's INOX Movies situated in Vashi, Navi Mumbai which was to be screened at 11:05 am. The Show was repetitive delayed by 5-10 minutes again and again till the main staff comes and say the show is cancelled after 1 hour of waiting. Earlier the reason he said, there is a problem parsing the second half of the movie. Later, he comes and says first of the movie is corrupt and can't be processed but second half is ready. He in the behave of INOX movies offered no complimentary or refund for the movie after we customers requested for it. Instead, he said he'll himself arrange movie screening tomorrow which was not acceptable by us customers who came travelling from far and lost their time. Not only we three, there were more 12-15 people waiting.

After a lot of fighting and requesting, the second half of the movie was screened to half of the people which were interested watching. Anyways we are not happy with the service of INOX Movies. INOX movies please look into the matter and do the needful for the people who booked tickets for this cancelled/half screened show at Raghuleela Mall, INOX Movies.

The main staff was not allowing us to record videos and requesting to understand which is clearly not acceptable and a good move by INOX Movies management.

We either want a refund or 1:2 ticket pass for this loss. I have more supporting videos and movie ticket which I can send you.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
 
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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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