[Resolved]  Inox Leisure / Inoxmovies.com — Rude behaviour of staff and denying outside chips for kid

Address:inox vadodara reliance mega mall

Very rude behaviour of staff .. very unprofessional. disgusting staff at inox

they didnot allowing a single packet of chips inside. they kept it at entry. as i have a 5 yr kid with me .. they were arguing...ye to kitni badi hai... who the hell r they to decide the age of my daughter.
my daughter continuously annoying us for her chips packet .. i requested them 2 times but they had denied very rudly and in absurd manner.

my daughter dont like popcorns and colddrinks. then also i had bought popcorn for her ... that was also very bad.
due to all this we could not enjoyed movie and got upset.
in PVR allowing outside packet food for kids but in inox no.
now we will never go to inox never ever.
their is no rule in indian constituent that deny entery of outer food.
u r violating Gujrat cinema (regulation) act 2004.
i am going to complain about this.
and also their is no covid protocol followed
no mask no temperature check.
will complain for this also.
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Jun 19, 2022
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
May 15, 2022
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX as your movie destination.

We have received your feedback and would like to inform you that we have sent this to the respective unit for further course of action. Please bear with us till then.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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