[Resolved]  Inox Leisure / Inoxmovies.com — ticket booking @ 19012020

Address:

C-109, Vivek vihar, Sector - 82 Noida., Gautam Buddh Nagar, Uttar Pradesh, 201304

I have booked my tickets on 19/01/2019 at 10:51 Am from [protected]@gmail.com but during I am going to watch the show got a information about one of relative who has cardiac arrest due to this I left the show and go to hospital.
I have mailed you at the same time but your team replied refund will not happen as I need to cancel the tickets prior to 3 hours ago.
I will really sad that INOX don't have humanity.
I request you to refund my money which is create a good faith & bond in our relation ship.
It's really sad that you guys don't have feelings with your valuable customer, we earn money throughout of our life but relationship can't.
I have booked the tickets in morning before 3 hours but due to my family member critical health don't able to come to inox, I have share this with you guys but you told me the rule and regulations...
Anyway I really serious about it and never use inox for watching movies...if you guys not feel the pain of your customer then it no means to carry forward this relationship.

Regards,
Anupam Sharma