[Resolved] Inox Leisure / Inoxmovies.com — Urgent action required

Swati Amit Agarwal

from Jaipur, Rajasthan

Mar 6, 2022

Address:

Jaipur sunny trade

Dear team,
Very disappointing to watch show at 10:45 pm
in sunny trade jaipur INOX today with family specially with small kid.as person sitting just back to us a lady and man kept on touching their feets on our chairs again and again even after stopping them to do the same they start using abusing language as well said to my husband for killing him outside.
If you are allowing such people than we will feel very unsafe to come at INOX
We need compensation on these as well strict action against those all 4 members disputing with us. Kindly contact on [protected]/[protected]
Thank you. Your booking ref is 2002101. Gangubai Kathiawadi (Hindi) on 5th March 2022, 10:45 PM, at INOX Inox Sunny -SCREEN 3. Seats: D:9, D:10. TO GET YOUR EASY CHECK-IN QR Code, click here: http://in-ox.in/EL[protected] SHOW THIS QR CODE OR BOOKING CONFIRMATION SMS AT THE CINEMA ENTRANCE FOR A HASSLE-FREE ENTRY. Click here to view your seats: http://in-ox.in/IW[protected], Click here to order your food: http://in-ox.in/DN[protected] . Download e-ticket here: http://in-ox.in/ZW[protected]

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Apr 8, 2022

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

INOX Leisure / INOXMovies.com Customer Care's response Dear Ms. Agarwal,

We thank you for writing to us and for taking out time to talk to our colleague. We sincerely apologize for the inconvenience caused to you.

Let us assure you that all the activities, events, programs and operations at INOX are done with guest centric approach and we are extremely sensitive to the overall quality and experience that our guests have at our premises.

Your feedback has been duly noted and we have briefed our team accordingly, should you need any assistance in future do contact us for further assistance. Looking forward to your continued patronage.

Warm Regards,
INOX Support