[Resolved] Inox Leisure / Inoxmovies.com — amount not refunded after screening cancellation

Rabiya Amreen

from Ernakulam, Kerala

Address:	Bangalore, Karnataka
Website:	Inox

The morning shows for burn the stage movie were cancelled on 25th november in bangalore but the amount has not been refunded yet. I am unable to reach any kind of customer support also submitting the form on the website was useless. There is no communication regarding the refund except what they told at the venue that they will do it within 3 days but it has been more than that. Booking reference # t7aqhbu amount rs 734.72

Was this information helpful?

No (0)

Yes (0)

Jan 2, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We apologize for the inconvenience caused to you. There may have been a connectivity problem, as a result of which your booking did not get confirmed. The refund process for the unconfirmed booking has been already processed from our end. The ARN number for same is[protected]. Kindly liaise with your card issuing bank quoting ARN No.

Thank you for your patronage of INOX.

Regards,
INOX Web Team