[Resolved]  Inox Leisure / Inoxmovies.com — audio issue

Me and my friends went to see avengers endgame today. There were some minor issues early on but they were of very short duration. Apart from that everything was going smoothly and i was enjoying it up until the audio went out in the most important scene of the movie. The suspense was spoiled. Everyone was shouting. The staff took about 10 mins to respond. A ruckus was created. But it was too late. Had a very bad experience. Never going to inox again. You need to improve on this.
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May 30, 2019
Complaint marked as Resolved 
INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact, cinema location and show details as we would like to speak to you in person. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Web Team
Verified Support
Apr 26, 2019
INOX Leisure / INOXMovies.com Customer Care's response
Dear Guest,

We thank you for choosing INOX and appreciate the time taken to share valuable feedback. Please share your contact number /booking details we would like to speak to you. Regret the inconvenience caused.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support
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While, I went to Inox Jyoti mall, kurnool they forced me to purchase food combo pack otherwise we will not issue you advance booking tickets. Which is very unfair practice going on in Inox, kurnool

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    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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