[Resolved] Inox Leisure / Inoxmovies.com — complain for exit in lunch time

ss17631616

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302019

Sir
I want to go in lunch time outside but your guard say that re entry is not possible
If i an emergency for few minutes to go outside then why re entry is not possible
There is way to exit in case of an emergency and re entry for few customer
It's not fare that re enter is not possible to an emergency
I m not satisfied for your tears and conditions
I m disappointed

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Feb 6, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear

We have received your email. We would like to clarify that we have a set process in place for entry and exit.
The same is in keeping with the security norms given by local authority for guest safety.
We regret that we cannot allow an exit and then re-entry inside in keeping with security policy.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Regards,
INOX Support