[Resolved] Inox Leisure / Inoxmovies.com — complaint about cancellation of movie show just before one day

Akash Darekar

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411028

I have booked movie tickets for Avengers-Endgame movie, at Inox, Amnoara Pune through Paytm. One day prior to movie I recieved SMS from Paytm, saying your show is cancelled by Inox itself.
End-game movie is in boom and I have booked those tickets 4-5 days before, to ignore inconvenience. Now I am not able to get specific show, just because of Hopelessness of Inox, Amonora. This is worst thing ever experienced by any multiplex cinema provider. I will never use Inox while booking next movie tickets.
Details:
Booking Id: TJA2EYA
Date of Booking:[protected]

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Jun 4, 2019

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We regret that due to unavoidable circumstances we could not screen your show. However we have processed the refund for your booking. The same would reflect in your account within the next 10 working days for online transactions.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support

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Comments

Soundararaju

from Mumbai, Maharashtra

I have booked ticket for Avengers: End Game (Tamil) Date: 26.04 2019 Time: 11.10AM Screen-6 Seat No-K7 through INOX mobile app with mail id: soundararaju.[protected]@gmail.com. My account is debited Rs.228.54/- but I haven't received the ticket confirmation through message or mail. Please do the needful.