[Resolved] Inox Leisure / Inoxmovies.com — did not allow me to re-enter in theatre

kunal sirwani

from Mumbai, Maharashtra

Address:

302002

Attended a movie in pink sqaure inox... We had our interval... I wasnt allowed to go out of the theatre otherwise they wont allow me to re enter. I wanted to step out to smoke a cig but they didnt allow me to re enter... Is this a school that we need permission to enter exit... What a # brand... Never coming to this theatre or any other inox then i called their call centre number... I was replied that the office is closed told me to call next day...

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Jan 12, 2020

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

At the outset let me thank you for your feedback. It is important to get feedback from our guest on our services offered. This gives us a chance to make constructive and positive changes in our workplace.

We would request that you let us know your contact details & INOX Location as we would like to speak to you in person. Please mail us at [protected]@inoxmovies.com with your contact the details. I assure you that we are committed to offer world class cinema experience. In that regard your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support